Privacy & Data Protection

cv999 Baji Privacy Policy – Our Commitment to Protecting Your Personal Information

Your personal information is a trust we take seriously. This policy is written in Bengali so you can clearly understand how your data is used and protected.

Last Updated: January 2026 Applicable: Bangladesh Version: v3.1 256-Bit SSL Secured

How Your Data Is Protected at cv999

Industry-Standard Encryption

All your data is secured with 256-bit SSL/TLS encryption — the same advanced security standard used by banks and financial institutions.

Your Data Is Never Sold

Cv999 never sells your personal information to third parties. Your data is used solely to improve the services we provide to you.

You're in Control

You have the right to view, correct, and request deletion of your data at any time. You are always in control.

Minimal Data Collection

We only collect information that is genuinely necessary to provide our services. No unnecessary personal data is gathered.

Regular Security Audits

Third-party security experts regularly audit cv999's data protection systems. Transparency is our priority.

Marketing Opt-Out

You can opt out of promotional messages at any time, quickly and easily. We respect your preferences.

256
Bit SSL Encryption
0
Sale of Data to Third Parties
72h
Responding to Data Requests
24/7
Security Monitoring
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Summary: cv999 Betting places the highest importance on your privacy. We collect only the data that is necessary, never sell it to third parties, and always ensure you remain in control.

Section 1

Introduction & Purpose of This Policy

This Privacy Policy cv999 Provides a detailed description of how your personal information is collected, used, stored, and protected across all services on the Baji platform. This policy applies to our website, mobile app, and all other digital channels.

cv999By registering with or using our services, you agree to this Privacy Policy. That said, we want you to do more than simply agree — we want you to genuinely understand what we do and do not do with your information.

Staying safe online means knowing what any platform does with your information. Most online services in Bangladesh provide this information in English, which many users find difficult to understand. cv999 considers it a responsibility to communicate this information clearly in Bengali.

Section 2

What Information We Collect

2.1 Information Collected During Registration

cv999When creating an account with, you will be required to provide the following information:

  • Full Name (as per National ID)
  • Mobile Number (Bangladeshi)
  • Date of Birth (for age verification)
  • Email Address (Optional)

2.2 Information Collected During Payment

When you make deposits or withdrawals, we collect your payment method details (such as your bKash number). However, full bank card numbers or CVV codes are never stored.

2.3 Automatically Collected Information

Data Type What Is Collected Why It Is Needed Retention
Device InformationType, OS, BrowserApp OptimizationYes
IP AddressApproximate LocationSecurity VerificationYes
Session DataLogin Time, ActivityFraud PreventionYes
Betting HistoryAmount, Type, OutcomeAccount ManagementYes
Communication LogsSupport ChatService ImprovementYes
BiometricFingerprint / FaceOn-device only, never on our serversNo
Section 3

Why We Collect This Information

cv999 There are specific and legitimate reasons behind the collection of your information. Nothing is hidden:

Service Delivery

Account management, deposit & withdrawal processing, and ensuring betting and gaming services.

Identity Verification

Preventing underage access, combating money laundering, and ensuring KYC (Know Your Customer) compliance.

Security Guaranteed

Detecting fraudulent activity, securing accounts, and preventing cyberattacks.

Service Improvement

To improve your experience, deliver relevant offers, and resolve technical issues.

Legal Obligations

Complying with licensing authority guidelines and fulfilling all applicable legal requirements.

Responsible Gaming

Identifying unusual gaming patterns to proactively support users at risk of addiction.

Section 4

How Your Information Is Used

cv999Every instance of how your data is used on has been laid out clearly here. We have no place for vague promises or ambiguity.

By analyzing your betting history and preferences cv999 Recommends more relevant games and offers. This analysis is fully automated and no individual can view your personal betting history.

When our support team assists you, they may access information related to your account. However, this access is strictly limited and fully logged. A support agent can only view the information necessary to handle your specific request.

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Personalized Experience: If you bet frequently on cricket, the cv999 app will send you more cricket match notifications. This is an example of how we use your data to improve your experience.

We may use your mobile number or email address for marketing communications. If you prefer not to receive such messages, you can disable them at any time from your account settings.

Section 5

Sharing Information with Third Parties

Giving a clear answer to one of the most important questions: "Can anyone see my information?" cv999's Responsibility.

Third Parties What Information Is Shared Why It's Shared Your Consent
Payment Processors (bKash, Nagad)Transaction Amount & DetailsTo process paymentsRequired
Game ProvidersAccount ID, Game BalanceIn Game ManagementRequired
Regulatory AuthoritiesKYC Information, Transaction HistoryLicensing RequirementsLegal
Cybersecurity FirmAnonymous Technical DataIn Security AuditsAnonymous
AdvertisersNo DataNot ApplicableNever
Data BrokersNo DataNot ApplicableNever
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Legal Obligation: Providing necessary information in response to court orders, government directives, or lawful requests from law enforcement agencies cv999's legal obligations. In such cases, we share only the minimum information necessary.

Section 6

Cookie Policy

Cookies are small data files stored in your browser. cv999 We use cookies to enhance your experience and ensure the platform functions properly.

You can disable optional cookies through your browser settings or via the cookie preferences page in your cv999 account. Please note that some features may be limited as a result.

Section 7

Technical Data Security Measures

Not just a promise, cv999 It's equally important to know exactly which technologies are used to keep your data secure.

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Transit Encryption

All data transmitted from your device to our servers is encrypted with TLS 1.3.

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Storage Encryption

Sensitive data stored on our servers is secured with AES-256 encryption.

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Access Control

Following the principle of least privilege, each staff member can only access the data required for their specific role.

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24/7 Monitoring

Automated security systems detect unusual activity in real time.

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Regular Audits

Third-party security experts conduct a full system review every 6 months.

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Data Backup

Encrypted backups are maintained in separate data centres. Your information will never be lost.

Section 8

Your Privacy Rights

cv999You have certain important rights over your own information on . It's essential that you know what they are.

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Right to Access

You can request to view the information cv999 holds about you.

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Right to Rectification

You may request corrections to any information that is inaccurate or incomplete.

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Right to Erasure

Requesting deletion of data beyond legal obligations upon account closure.

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Right to Restrict Processing

You may request that we stop using your data for specific purposes.

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Data Portability

You may request a download of all your data.

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Marketing Opt-Out

The option to opt out of promotional messages at any time.

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To exercise any of these rights, email us at support@cv999-baji.com or reach out via live chat. We aim to respond within 72 hours.

Section 9

How Long We Retain Your Data

cv999 We do not retain data longer than necessary. However, certain information may be kept for a defined period due to legal obligations.

Data TypeRetention PeriodReason
Account Information (Active)For as long as the account remains activeIn Service Delivery
Transaction History5 Years After Account ClosureLegal Obligations
KYC Documents5 Years After Account ClosureRegulatory Authority Guidelines
Support Chat Logs3 YearsQuality of Service Assured
Analytics Data (Anonymous)IndefinitelyProduct Development
Marketing PreferencesImmediate upon opt-outRespecting Your Preferences
Section 10

Protection of Data for Minor Users

cv999 We do not serve anyone under 18 or collect their data. Age verification is mandatory at registration.

If a parent or guardian discovers that their minor child has cv999has created an account, please notify us immediately at support@cv999-baji.com. We will close that account and delete any collected data.

Section 11

Privacy Policy Updates

This Privacy Policy may be updated as technology and the legal landscape evolve. For any significant changes, cv999 Will send push notifications on the app and SMS to your registered mobile number.

Continued use of the platform after any policy changes take effect will be considered acceptance of the updated terms.

Section 12

Communications & Privacy Complaints

For any questions or concerns about this Privacy Policy, please reach out to our dedicated Privacy Team:

  • Email: support@cv999-baji.com (Subject: Privacy Complaint)
  • Live Chat: cv999 App Or via our website, 24/7
  • FAQ: Help Center Visit

We take all privacy-related complaints very seriously and aim to respond within 72 hours.

Frequently Asked Questions – Privacy

The cv999 app does not track your GPS location directly. For security purposes, your approximate location is determined from your IP address. This information is used solely to prevent fraud and unauthorized access.

Never. Biometric data (fingerprint or face data) is stored only on your own device and is never sent to cv999's servers. This is standard security practice on both Android and iOS platforms.

Most personal data is deleted after account closure. However, transaction records and KYC information are retained for up to 5 years due to legal obligations such as anti-money laundering laws. This data is kept under strict protection and used solely for legal purposes.

General staff cannot view the details of your betting history. Only a limited number of authorised personnel may access this information for specific reasons, such as dispute resolution or security investigations. Every access is logged and regularly audited.

Your privacy is protected – start betting safely on cv999 today

World-class security, full local-language support, and instant payouts via bKash — all in one place.

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